Privacy policy

Last updated: September 5, 2025

Ess K Customs (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://esskcustoms.com or interact with us through SMS, email, or other services.

Information We Collect

We may collect the following types of information:

Name and contact details (such as email address, phone number, and shipping/billing address).
Account login details when you create an account with us.
Order information, including payment details processed securely by our payment providers.
Preferences, product interests, and communication choices.
Technical data such as IP address, browser type, and cookies for site functionality and analytics.

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer service and support.
Send order confirmations, shipping updates, and account notifications.
Share promotional offers and marketing messages (if you have opted in).
Improve our website, products, and services.
Comply with legal and regulatory requirements.

SMS Messaging & Consent

By providing your phone number and opting in, you consent to receive SMS messages from Ess K Customs related to:

Order updates (confirmations, shipping, delivery).
Customer service follow-ups.
Account notifications (security alerts, password resets).
Marketing and promotional offers (if subscribed).

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

SMS consent is not shared with third parties or affiliates.

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us at support@esskcustoms.com.

Cookies & Tracking

We use cookies to operate our website, improve your browsing experience, and understand how our website is used. You can manage or disable cookies in your browser settings, but some site features may not work properly without them.

Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share information only with trusted service providers (such as shipping carriers, payment processors, and marketing platforms) to help us run our business.

Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have rights to access, update, or delete your personal information. To exercise these rights, please contact us at support@esskcustoms.com.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, you may contact us at:

Ess K Customs

410 – 3530 Millar Ave

Saskatoon, Saskatchewan, Canada, S7P 0B6

Email: support@esskcustoms.com